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Refund and Cancellation Policy
The short version. All PartyBox games are free. The only paid item is the optional one-time Remove Ads purchase (₹99 in India) in the Android app. Within 48 hours of buying, request a refund from Google Play. After that, contact us and we will help.
1. What you can buy
| Item | Price | Type |
|---|---|---|
| Remove Ads (Android app) | ₹99 in India; the price shown in Google Play before payment applies, including taxes | One-time purchase, no subscription, no renewal |
There are no subscriptions, so there is nothing to cancel and no recurring charges.
2. Refunds within 48 hours
Purchases are made through Google Play. Within 48 hours of the purchase you can request a refund directly from Google: open play.google.com → Order history (or Play Store app → Profile → Payments & subscriptions → Budget & history), find PartyBox Remove Ads and choose Request a refund. Google decides these requests under the Google Play refund policy.
3. After 48 hours
Contact us with your Google Play order number (it starts with "GPA." and is in your purchase receipt email) at email arcspaninfra@gmail.com or WhatsApp +91 90012 90623. We will refund the purchase if:
- you were charged more than once for Remove Ads;
- ads still appear in the app after you bought it and "Restore purchase" on the Profile page does not fix it; or
- you bought it by mistake and have not been using the app ad-free since.
We aim to reply within 3 working days. Approved refunds are issued through Google Play to your original payment method; how long the money takes to reach you depends on Google and your bank, usually 3–10 working days.
4. After a refund
Once a Remove Ads purchase is refunded, ads return in the app on that Google account.
5. Not covered
- Ads on the website. Remove Ads applies to the Android app only.
- Game scores, XP or progress. These have no monetary value.
6. Contact
email arcspaninfra@gmail.com or WhatsApp +91 90012 90623.